FAQ

Please find below the answers to the most frequently asked questions about our services. If you do not see your question here, please feel free to e-mail us at info@ctgoodjobs.hk and we will get back to you as soon as possible. Registration | Job Search | myAccount | Other Queries

Registration


As a registered member, you can take advantage of all our powerful job placement services for free. You can access services including myResume, Job Alert, Candidate Match and online job applications. All our job search services are open to users, including non-members.

Registration is simple and only takes a minute. Click REGISTER NOW located on the Home Page of CTgoodjobs. When the registration page appears, please fill in each of the fields and click Register.

Your registration activates immediately after all the fields have been entered and accepted. Upon successful registration, you may go to myAccount where you can start taking advantage of all our website services.

Unfortunately, once you have registered, your login User Name cannot be changed. There is one thing you can do. You can register again under a different User Name. Go to the Home page and click REGISTER NOW. If you choose this option, please email us at info@CTgoodjobs.hk to let us know that your old registered User Name will no longer be used.

You can use our Forgot Password service. Click Forgot Password on the Home Page, and enter your login User Name or your registered email address in the box provided. Your User Name and Password will be sent to you via email.

An email address is required to register with CTgoodjobs. It enables us to send you a confirmation of your registration and password along with job-related information such as Job Alerts, e-Newsletters and Candidate Match notifications.

myAccount


Login and go to myProfile under myAccount; then click on Account Info (in the blue band). You can change all the information you previously provided, except for the login User Name.

We advise you to change your password from time to time to safeguard all your personal information.

Login and go to myProfile under myAccount; then click on Account Info, scroll down to the bottom of the page, uncheck the box next to Subscribe to e-Newsletter and click Save.

Job Alert is a free service that alerts you of job listings that match your job profile. When we find a match, we will email the job listing to you.

To subscribe to Job Alert, go to myProfile under myAccount, and select Job Alert (in the blue band). Scroll down the page until Subscription to Job Alerts. To subscribe, select Yes and click Save. You can check the Jobs Matched results in myJobListings.

To unsubscribe from the Job Alert service, log in and go to myProfile under myAccount, and select Job Alert (in the blue band) and scroll down to Subscription to Job Alerts. Choose No and click Save.

Candidate Match is a free service, which matches your Online Resume with suitable jobs, and sends your online resume to potential employers for their consideration. Before sending your online resume, we will ask your permission to disclose it each time.

Through our free Candidate Match service, a prospective employer may want to view your online resume. Each time before we disclose your Online Resume, we will ask for your permission first.

You have two options to save a resume: either create an online resume or upload one from your own files. You can do both under myProfile after logging in at myAccount. To create an online resume, fill in the Online Resume form, then preview and save it. To upload a resume from your own files; browse the file; name the resume and then upload. No online preview for uploaded resumes is available. You can upload three resumes.

Go to myProfile. To edit an online resume, click on Online Resume and edit information in the form provided. To update your uploaded resume, click on Resume 1, 2 or 3, and replace the outdated one with a new file from your own files. To delete resume, click on the corresponding box under Delete Resume.

No, only companies with your permission can have access to your resume. In Candidate Match, we will ask your permission first before disclosing it to any prospective employers.

We provide an easy and direct way to apply for jobs via the Internet. You have two options — APPLY NOW with Cover Letter and APPLY NOW without Cover Letter. You will find the relevant button below the job ad.

In the case of APPLY NOW with Cover Letter, write or paste your application letter in the space provided, and then click on Send to the employer. In the case of APPLY NOW without Cover Letter, just click Yes to confirm sending out your resume.

You can use the APPLY NOW without Cover Letter option and your resume will be sent out with our default cover page. However, employers prefer job applications with tailor-made cover letters. For tips on how to write a cover letter, please go to Cover Letters & CV under Tools & Tips.

Other Queries


CTgoodjobs does not share or sell any personal information, including email addresses, to organisations for commercial purposes. Personal information will only be disclosed to prospective employers with the explicit permission from registered members.

All the services and information on our website are free for job seekers.

CTgoodjobs offers special services, such as Job Alert and Candidate Match as well as comprehensive job-related information including samples of Cover Letters, CVs, Salary Index and Market Review for job seekers.

You should be able to find most information about our website in this FAQ section. Should you have further queries, please email us at info@CTgoodjobs.hk.

For comments or suggestions, please email us at comment@CTgoodjobs.hk.